PDF File

 

GROUPS AND TEAM BUILDING

Unit Overview
Read and study the following unit. Answer the questions at the end of the unit based on the information that you have learned from the unit.

Group Decision Making

You as a leader make decisions in the group all the time. The decision making process can be stressful because some members see it as a form of power struggle, some people cannot bear the idea of losing an argument, and some people simply do not like to make decisions.

 

Decisions are an important part of group life, and you may wonder how your group could improve in this area. All groups, clubs, executive boards, and committees go through a development process. This cycle is most likely repeated every year when new members join.

 

There are four stages of group development. If you understand these stages, you can combine your energies and reach a group decision.

The goal is to get your organization to the level of performing. Once your organization is at that level, group decision-making is an easy process. Since members possess essential ingredients for the solution of all disagreements, group decisions should be based on input from all members. Certainly, if there are decisions that only take a few people, it may not be necessary to involve the entire group.

 

Group Consensus Guidelines

Effectiveness in communication is of paramount importance in the consensus decision-making process. You can enhance group communication by paying attention to the following “DO's and DON'Ts.”


The Leader’s Role

This approach to group decision-making places the leader in a particular role where you must cease to contribute, avoid evaluation, and refrain from thinking about solution or group products. Instead you must concentrate on the group process by assuming responsibility for accurate communication between members. The way decisions are made testify to the degree of effectiveness of a group. Here is a list of facts about effective and ineffective groups.

 


By following these tips concerning group work and achieving consensus, your group can avoid the negative aspects and enjoy the reward of knowing your group has done its best to achieve a true consensus.

Building Team Morale, Pride, and Spirit

 

Troubleshooting:  How to Handle Opposition
Trouble comes in many packages. It may be wrapped in the disinterest and detachment of one or two team members. Or trouble may pose as a willing participant, whose true agenda is to undermine others. Problems also come from outside the team. In the effort to expand morale, spirit, and pride, a wise leader keeps watch for the first signs of difficulty. Here are some trouble spots to look for and ways to minimize damage.

Finally, remember all members carry personal history, experience, and perspective to work. The way member respond to you and to others is tied to that personal story. Know this is the case and don't expect everyone to react the same way to your team-building efforts.

Once you've decided what is limiting you, make a plan to overcome one or two obstacles at a time. With creative thinking, patience and effort, you'll find those barriers starting to fall.

 

Delegation - Why Is It Difficult?

Any human will tend to repeat behavior that is followed by positive reinforcement and reward. The more successful people are, the more positive reinforcement they tend to get. If you find during a group project in grade five that you have to do all the work for the group to be successful, you are reinforced when all of your hard work on the project is recognized with a good mark. This behavior is further reinforced with each time that you are successful at doing all of the group's work. This means you will develop a great fear of letting other people do some of the work because if you change your behavior these good results may disappear. In fact, you can be convinced to let go of control at least once; however, if the group is not successful that time, your original behavior is doubly reinforced.

 

Don't expect leaders to like delegating. Most of them have spent many years learning through reinforcement that they do the best job and that others usually fail them when asked to help. It takes a while for both sides to learn what their job really is. Leaders must trust that the followers will complete the tasks assigned, and the followers must believe that they will be allowed to complete the job on their own. Many followers have learned that if they falter, the leader will take over for them. This is reinforcement for a successful follower. Both leaders and followers must find a new paradigm of positive reinforcement for activity groups to be successful.

 

Many leaders find it difficult to delegate. There are a number of reasons for this including:  preferring to do the job themselves and see it is done right; not wanting to impose large responsibilities on other members of the group; some of the spotlight is moved away from the leader. While doing it all yourself may get the job done, it can create apathy among non-involved members of the group.

 

Sometimes, leaders make the mistake of delegating only menial work, while keeping appealing tasks for themselves. This can give members a feeling of being used, rather than being important. The following are some simple guidelines to determine delegating responsibilities.


 

Obstacles to Delegation...and Solutions PDF


Why Group Members may not Accept Delegation

1.  They find it easier to ask the person in charge than to make a decision by themselves.

 

2.  They do not understand their own authority level; therefore, they are indecisive.

 

3.  They fear criticism of their mistakes and may lack self-confidence.

 

4.  They lack resources and necessary information to do a job.


5.  They feel the incentives are inadequate to motivate them.


Creating Effective Teams

Teams function better in a culture that

            * supports innovation

            * expects success

            * values superior quality

            * pays attention to detail

            * sets clear expectations

            * rewards teamwork rather than                individual performance.


As the leader of the team, you need understand group development. You need to be patient. Take responsibility for what is happening. Be supportive of the other members. Make sure tasks are completed in a timely manner.


Highly performing team members must pay attention to the following to ensure productivity from their team.

Goals
Members have to be clear about the team goals. Members must think the goals are reasonable and attainable.

Roles
Members must agree on what needs to be done and who should do it. Information needs to be collected, discussions held, and decisions made. They must be clear about the roles they are being asked to play. They must have the ability and skills necessary to accomplish the task. They must accept the roles assigned.


Interdependence

Members must be able to work together as a unit.

Leadership
Your leadership style must change when necessary to meet the needs
of the team.


Communication and Feedback

High performance teams have open communication that allows all members to participate. All members give and get constructive feedback. The feedback is intended to help the team reach its goal.

The team then makes changes for improvement.

Discussion, Decision Making, and Planning
Members of the team spend time planning how they will solve problems and make decisions. They spend time defining and discussing the problems they must solve.

Implementation and Evaluation
The team implements solutions and decisions made by members. They develop methods to evaluate their solutions and make changes as needed.

Norms and Individual Differences
Successful teams establish norms that encourage high performance, quality and success. Team members are encouraged to be creative and innovative. Members who behave differently are accepted as long that behavior is perceived as helpful to task accomplishment.

 

Structure
Successful teams contain the smallest number of members necessary to accomplish the goals. Team members are able to form subgroups to get the work done. Successful teams are organized.

Cooperation and Conflict Management
High performance teams are highly cohesive and contain cooperative team members. When conflict occurs, the team has strategies to resolve the conflict.